Last Updated: January 1, 2025
Introduction
At Valeria Madina Club Resort, we place great importance on the protection of your personal data. This privacy policy outlines how we collect, use, share, and protect your information in accordance with data protection regulations and applicable laws.
Data Controller
The data controller responsible for your information is:
Valeria Madina Club Resort
Route de Fès, Marrakech
Central Reservations: +212 5 29 800 500
Email: chefreceptionmadina@clubmadina.com
Data We Collect
We collect the following types of information:
1. Data provided directly by the user: Information submitted via our contact forms.
2. Data collected automatically: IP address, browser type, pages visited, visit duration. Information collected through cookies or similar technologies (see our Cookie Policy).
3. Data from third parties: Information received from business partners or social media platforms when you interact with our website through these services.
Purposes of Data Processing
We use your personal data to:
– Provide and manage our services
– Improve the user experience
– Respond to your inquiries or requests
– Send marketing communications, subject to your consent
– Comply with legal and regulatory obligations
Legal Basis for Processing
The processing of your data is based on:
– Your consent (e.g., newsletter subscription)
– Performance of a contract (e.g., providing a requested service)
– Our legitimate interests (e.g., improving our services)
Data Sharing
We only share your personal data with:
– Our service providers (hosting, analytics tools, etc.)
– Competent authorities when required by law
Data Retention
We retain your data for as long as necessary to fulfill the purposes described above, unless otherwise required by law.
Your Rights
In accordance with current regulations, you have the following rights:
– Right of access: Obtain a copy of your personal data
– Right to rectification: Correct inaccurate or incomplete data
– Right to erasure: Request deletion of your data in certain cases
– Right to restriction: Temporarily restrict the processing of your data
– Right to object: Object to the processing of your data on legitimate grounds
– Right to data portability: Receive your data in a structured, readable format
– Right to withdraw consent: At any time, for processing based on consent
Data Security
We implement technical and organizational measures to protect your data from unauthorized access, loss, alteration, or disclosure.
Changes to This Policy
We may update this policy to reflect changes in our practices or legal requirements. The updated version will be available on our website with a revised date.
Contact
To exercise your rights or for any questions related to your personal data, please contact us at:
Route de Fès, Marrakech
Central Reservations: +212 5 29 800 500
Email: chefreceptionmadina@clubmadina.com
